At Mayuka Collection 18, we are committed to delivering your orders safely, securely, and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.
1. Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–3 business days.
- Processing times may vary during festive seasons, special promotions, or periods of high order volume.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Coverage
- We currently offer shipping across India.
- International shipping may be available upon request, subject to courier availability and applicable regulations.
3. Delivery Timelines
Estimated delivery times are as follows:
- Within Telangana & Andhra Pradesh: 2–5 Business Days
- Other Locations Across India: 4–10 Business Days
- International Orders: Delivery timelines vary depending on the destination and customs clearance.
Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be available during special promotions or on eligible orders.
- Additional charges may apply for express delivery or international shipments.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared through:
- Email (if provided)
Customers can use the tracking information to monitor the delivery status of their orders.
6. Delivery Attempts
Our courier partners will make delivery attempts to the shipping address provided during checkout.
If delivery fails due to:
- Incorrect address
- Recipient unavailability
- Refusal to accept the package
Additional shipping charges may apply for re-delivery.
7. Damaged or Missing Packages
If your package arrives damaged, opened, or appears tampered with:
- Do not accept the package if possible.
- Contact us within 48 hours of delivery.
- Share photographs of the package along with your order details.
Our team will investigate the issue and provide an appropriate resolution.
8. Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Mayuka Collection 18 will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.
9. International Orders
For international shipments:
- Customers are responsible for any customs duties, import taxes, or additional fees imposed by the destination country.
- Delivery timelines may vary depending on customs clearance procedures.
10. Contact Us
For shipping-related questions or assistance, please contact us:
Mayuka Collection 18
📞 +91 91213 54283
📸 @mayuka_collection_18