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Terms & Conditions

Welcome to Mayuka Collection 18. By accessing and using our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website and services.


1. General

Mayuka Collection 18 reserves the right to modify, update, suspend, or discontinue any part of the website, products, services, or policies at any time without prior notice.

By using this website, you confirm that you are at least 18 years of age, or that you are using the website under the supervision of a parent or legal guardian.


2. Product Information

We strive to ensure that all product descriptions, images, colors, prices, and specifications displayed on our website are accurate.

However:

  • Product colors may vary slightly due to screen settings and photography.
  • Handmade imitation jewellery, sarees, kurtis, and other products may have minor variations in color, design, or finish.
  • Product availability is subject to stock availability.
  • Custom-sourced jewellery may have slight variations from the reference image depending on availability.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Mayuka Collection 18 reserves the right to change product prices without prior notice.
  • Orders will be processed only after successful payment confirmation.
  • We accept payment methods displayed during the checkout process.

4. Order Acceptance

After placing an order, customers will receive an order confirmation.

Mayuka Collection 18 reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.
  • Request additional information for order verification when necessary.

If an order is cancelled after payment, the applicable refund will be processed according to our Refund & Return Policy.


5. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and courier services.
  • Mayuka Collection 18 is not responsible for delays caused by courier services, weather conditions, natural disasters, strikes, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information while placing orders.

6. Returns & Exchanges

Returns and exchanges are subject to our Refund & Return Policy.

Products may not be eligible for return or exchange if:

  • The product has been used, worn, washed, altered, or damaged.
  • Original tags, packaging, or invoices are missing.
  • The return request exceeds the permitted return period.
  • The item is customized, specially sourced, or personalized for the customer.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logo
  • Product Images
  • Product Photographs
  • Text Content
  • Graphics
  • Website Design
  • Layout
  • Branding Elements

is the exclusive property of Mayuka Collection 18 and may not be copied, reproduced, distributed, modified, or used without prior written permission.


8. User Conduct

By using this website, you agree not to:

  • Use the website for unlawful or fraudulent purposes.
  • Upload harmful, offensive, or malicious content.
  • Attempt unauthorized access to our website or systems.
  • Interfere with the security, performance, or functionality of the website.

Violation of these terms may result in suspension of access and legal action where applicable.


9. Limitation of Liability

Mayuka Collection 18 shall not be liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of profits, revenue, or business opportunities.
  • Website interruptions, technical issues, or server downtime.
  • Failures caused by third-party service providers or courier partners.

Use of this website is at the user’s own risk.


10. Privacy

Customer information is collected, stored, and used in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in our Privacy Policy.


11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Hyderabad, Telangana.


12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Mayuka Collection 18

WhatsApp

📞 +91 91213 54283

Instagram

📸 @mayuka_collection_18